Frequently Asked Questions
Everything you need to know about your Guizio order and our signature collections.
How long will it take for my order to ship?
Orders are typically processed within 1-3 business days. Once shipped, domestic delivery takes approximately 3-5 business days, while international shipping varies by destination.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and import duties are calculated at checkout based on your specific location and the weight of your order.
How do I determine my size?
Each product page features a detailed size guide. Our pieces are designed for a contemporary fit; if you are between sizes, we generally recommend sizing up for the best silhouette.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make modifications or cancellations. Please double-check your details before confirming.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible financing.